Hood was a 19-year-old single mother when she started as a receptionist at the company. Nearly three decades later, she is making headlines after being tapped to head the subsidiary.
“I wasn’t thinking this was going to be my career and I’d be here for 28 years,” she said. “I was a young mother. I wanted a job that had a stable shift that would allow me to do (college) courses as appropriate.”
In 1991, Hood started as a receptionist for Roberts Express, which later became FedEx Custom Critical. With the help of various business mentors, it didn’t take long for her to work her way up the ladder of success. She credits Virginia Addicott, who retired as president and CEO in December, for being crucial to her ascent.
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“For whatever reason, I started to have issues with being the only African American,” Hood said, Cleveland.com reports. “I got the whole head trash, ‘Am I worthy? Did I deserve the seat I’m seating in?’”
When she shared her concerns with then CEO Addicott, she told Hood, “I’m a woman, but I don’t know what it means to be an African American person.”
So Addicott scheduled a meeting between Hood and some Black female executives, as “a way for her [Addicott] to connect me with someone at a high level, who looked like me,” Hood said.
While working at FedEx, Hood earned a business management degree from Walsh University, and an Executive MBA from Case Western Reserve University.
“I’ve always worked as I’ve been raising my two girls,” she said.
FedEx Custom Critical promoted Hood from vice president of operations, strategy and planning to its president and CEO on Jan. 1.
Hood said she became “pretty intentional and purposeful with gaining experience” throughout the company.
“Over time, she began offering innovative and strategic ideas that distinguished her from her peers,” FedEx said in Hood’s company biography.
She is credited for launching a program in the early 2000s that allowed FedEx Custom Critical employees to work from home
“At that time, it was not common to have call centers where you would have individuals working from home,” she said. “I looked at our processes and the technology that we had, and I realized nothing was preventing us from that.”
As CEO, Hood aims to continue to gain insight from employees, customers and independent contractors, commercialappeal.com reports.
“The next thing I’ll be doing is going out and spending time with customers and independent contractors,” Hood said. “I’m defining that as my ‘listen and learn tour.’ ”
Under her leadership, Custom Critical is now eyeing the health care industry as its next big opportunity for growth.
“When you think about items such as medical devices or drugs, the ability of knowing once it’s in the truck it stays at the necessary temperature or is not opened or compromised at any part of the transit — those are the values that we give,” Hood said.
Nona Hendryx to Host Global Virtual Event with Special Guest Appearance by Angela Davis
*Singer, songwriter, and activist Nona Hendryx in conjunction with Nubian Q.U.E.E.N.X., have partnered with the international feminist group JASS (Just Associates) to present a “Musical Meditation and Celebration of Radical Healing” on Friday, August 14, 2020. This global, multi-artist virtual online event is designed to share and affirm our connections and power in a time of uprising and crisis through music, dance, poetry, and guided meditations. Featuring female performing entities from around the world, including noted activist, academic, and author Angela Davis, this one-of-a-kind event will be live-streamed on the StreamYard platform beginning at 4:00 p.m. EST/1:00 p.m. PST/2:00 MT/7:00 p.m. UCT.
JASS was founded in 2003 by activists, organizers, popular educators, and scholars from five continents, including Lisa VeneKlasen, who recently stepped down as Executive Director, and Shereen Essof, the current Executive Director, who are connected by their commitment to grassroots feminist organizing and justice through shared political struggles from Central America to Zimbabwe, South Africa, and the Philippines.
Hendryx – a former member of Grammy Hall of Fame trio LaBelle – and VeneKlasen have long wanted to collaborate politically on an event spotlighting women’s often invisible role in the ongoing fight to address unfinished struggles of our liberation – violence, inequality, racism, discrimination, stigma, and more. Initially planning to partner to celebrate Women’s History Month in March, then Black Music Month in June, they postponed plans when the country was impacted by the COVID-19 pandemic as well as by the global outcry for racial and social justice. With numerous artists and organizations taking to online platforms for performances and fundraisers, Hendryx and VeneKlasen decided that August was a stronger opportunity for the two women-focused entities to address both the hopeful possibilities and trauma and pain of these times.
“By radical healing, we’re acknowledging the power of music to lift our spirits and connect us across all our differences,” says Hendryx. “We recognize that we can’t build and sustain strong movements for the long haul with broken people who bear the brunt of crises and violence. We need moments of shared joy and connections as much as information and strategy.” Adding that women’s role at the forefront of numerous movements has been powerful and consistent, she also notes, “some of the most amazing music ever created has been birthed from struggle.”
Shereen Essof, JASS Executive Director, adds, “In the face of crises and violence, feminist organizers believe that our collective healing is vital to building strong, agile movements for the future. Songs, music, dancing, and poetry are part of a long tradition of activism and communities organizing for justice globally. We are incredibly excited to co-create this moment of radical healing with these extraordinary artists.”
Hendryx will perform with New York-based collective Nubian Q.U.E.E.N.X. (Quantum, Unique, Evolving, Essence of Nubian Sistas), a musical meditation on the affirmation of healing traumas of the past and present while answering questions and exploring ways to move forward. First presented at the Kennedy Center in Washington D.C., in September 2019 with special guests Divinity Roxx, Be Steadwell, Liza Jessie Peterson, the group will be joined by Sophia Ramos for the August 14th performance. Q.U.E.E.N.X. is a multi-generational, multi-disciplinary blending of music, spoken word, hip-hop, funk, rock, and avant-garde. The group has been hailed for its unique performances that embrace a broad range of audiences, particularly the African American, Latinx, Indigenous Natives, and LGBTQI communities.
Also joining Nubian Q.U.E.E.N.X. for this special presentation in radical healing will be noted women artists from around the globe, including South African actress and poet Lebo Mashile; indigenous Guatemalan singer Sara Carruchich; Zimbabwean singer and Mbira player, Hope Masike; and Filipina theater actress and singer Monique Wilson.
Evelyn Lozada Gets Emotional Recalling Ochocinco Abuse [VIDEO]
*Evelyn Lozada has responded to the recent comments her ex-husband, former NFL star Chad “Ochocinco” Johnson, made about his 2012 domestic violence case.
“I lost my temper for once in life for 3 seconds & it cost me a lifetimes worth of work,” he tweeted without mentioning the incident. “I got it all back plus some after getting a 2nd chance & NOTHING will ever get me out of that happy space again.”
As reported by thejasminebrand.com, Johnson was arrested and charged with domestic battery in 2012 following an altercation with Lozada. She filed for divorce days after.
He pleaded no contest and struck a plea deal and served a year-long probation sentence.
Johnson was also dropped by the Miami Dolphins after his arrest. He and Evelyn also filmed a VH1 realty show that never aired.
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@EvelynLozada Thank u for sharing the TRUTH. I remember when I met up with you & Chad in SoBe for breakfast. The tone that Chad spoke to you made me so uncomfortable. I called you later that day asking if you were okay. Now I know you weren’t. Luv u my friend. Stay strong. ❤️??
— frederick johnson (@fjohnsonphoto) July 16, 2020
The “Basketball Wives” star released a tearful video Thursday in response to Johnson’s tweet.
She captioned the 5 minute clip: “I’m sorry to my kids, my family & friends, my fellow cast-members, their kids & family, the viewers & anyone else I hurt or affected with my actions. I hope & pray my message is received and that this video makes sense. I’m sorry for being so upset but this is HEAVY on my heart. #ILoveAllOfYou”.
In the video Lozada makes clear that Ochocinco was abusive on more than one occasion.
Hear/watch her tell it via the YouTube clip above.
Johnson’s spoke about his troubled past after social media users asked his advice on how to stay positive.
“What’s the secret? How do you stay so positive? Was it therapy? Not being funny…really asking for myself,” wrote one fan.
Evelyn and Chad were married for only 41 days before she filed for divorce after they had a violent brawl.
Stephen A. Smith Says NBA Players Will ‘Struggle’ with Sexual Frustration in Orlando / WATCH
*As the NBA prepares for the conclusion of the season in Orlando, Florida, Stephen A. Smith thinks the biggest challenge players will face in the city is the lack of sex due to the COVID-19 lockdown.
“Do we really think that the ‘recreational activities’ that these guys are accustomed to are going to be compromised for three months?” said Smith on Tuesday’s edition of First Take, per 97 The Game.
The NBA recently shared a photo of courts for the Miami Heat, Indiana Pacers and Orlando Magic being set up inside the bubble at Disney World, offering a first look at team practice rooms being set up in hotels.
As noted by CBS News, ” as teams start traveling to Orlando next week, we should start getting more information about how everything in the bubble is going to look,” the outlet writes. Adding, “Teams will practice at staggered times in order to promote social distancing and keep everyone healthy. “
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Stephen A Smith on NBA players breaking the Disney Bubble because they’re going to be sexually frustrated and need to go out for “recreational activities”… pic.twitter.com/trgMrAUeAl
— gifdsports (@gifdsports) June 30, 2020
Smith added, “Forget three months. They’re gonna’ struggle with three weeks. Why you think they wanted Vegas?” asked Smith.
Hear him tell it via the Twitter video above.
Meanwhile, Jesse Pantuosco of 97 The Game writes, “the NBA has made its Orlando accommodations as player-friendly as possible with table tennis, on-site barbers, movie-viewing areas and other entertainment options. But even with all those amenities at their disposal, Smith predicts players will leave the premises to fulfill their sexual appetites.”
“They’re gonna’ violate the bubble. That’s what I’m telling you,” Smith insisted. “Somebody’s gotta’ say it.”
Meanwhile, when asked what he would like to see when the league restarts in Florida, Lakers player representative Danny Green told ESPN. “We got to continue to speak up, continue to figure out ways to affect change as a group,” said Green. “We’ll be competing against each other and focusing on winning, but we still need to focus on what’s the bigger picture.”
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