Sunday, March 7, 2021

Retailers Now Rating Customers to Determine Whether to Accept Returns

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*If you’re one of those people who buy stuff just to take it back for something else and you do it over and over, be aware that the fun is about to get short circuited. There’s a new sheriff in town: The Retail Equation (TRE), which records and scores customers’ return activity. The company’s services are used in more than 34,000 stores.

Here’s the FULL story …

Customers may have to return an item for any number of reasons. And while this is mostly seen by retailers as a cost of doing business, few people are aware that in many cases their returns are being tracked and those instances are being tabulated into a score.

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